The Frontdoor Family
According to its fiscal 2025 annual report, Frontdoor operates its home warranty business under five brands: American Home Shield, HSA, OneGuard, Landmark and 2-10 HBW, and had approximately 2.1 million active home warranties across all brands at December 31, 2025. The 2-10 HBW brand came with the acquisition Frontdoor completed on December 19, 2024.
We review three of the five brands. OneGuard and Landmark are part of the family but are not among the companies we score, so we do not rate them here.
| Brand | HVAC cap | BBB rating | Our score |
|---|---|---|---|
| American Home Shield | $5,000/unit | B | 6.5/10 |
| HSA Home Warranty | Unconfirmed | B+ | 6.3/10 |
| 2-10 Home Buyers Warranty | $5,000/unit | B | 6.5/10 |
Why Common Ownership Matters When You Compare
- Choices are fewer than they look. Three of the companies on most comparison lists share a parent, so comparing them to each other is not comparing independent companies.
- The parent is a public company. Frontdoor files annual reports and quarterly results with the SEC, which gives you a way to read its finances. See our summary of its 2025 results.
- The brands still have different contracts. Caps, fees, exclusions and plan names differ by brand, so read the contract for the brand you are offered.
BBB Records
BBB grades across the Frontdoor family are mixed in our data, as the table shows. A BBB grade reflects complaint handling and other business practices, not coverage quality, so read the complaint themes in each review rather than the letter alone. Our explainer on how BBB ratings work covers what the grade does and does not mean.