What Does a Home Warranty Cover?

Most plans cover HVAC, plumbing, electrical, water heater, and major appliances. Coverage caps, exclusions, and what actually gets paid vary enormously - and that gap is where most surprises happen.

System Pages

10

major systems covered

Appliance Pages

7

appliance guides

HVAC Cap Range

$1.5k

to no cap

Key Risk

The cap gap

vs. actual costs

Covered: HVAC, plumbing, electrical, water heater, appliances Not covered: Pre-existing conditions, weather damage, cosmetic issues, code upgrades Last updated: June 2026

How Coverage Works

1

System fails from wear

A covered system or appliance breaks down due to normal mechanical wear and tear - not accident, neglect, or weather.

2

You file a claim

Contact your warranty company by phone or app. They dispatch a contractor (or approve yours). You pay a service call fee ($75-$125).

3

Company pays up to the cap

The company covers repair or replacement costs up to your plan's cap for that item. You pay anything above the cap.

What a home warranty is not: It does not cover damage from floods, fires, hurricanes, or accidents. It does not replace homeowners insurance. It covers mechanical failure of covered systems and appliances from normal use - nothing more.

Coverage Caps by Category

Typical cap ranges across companies. Individual plans vary - always verify the specific cap in your contract.

Coverage Type Typical Cap Range Key Exclusions
HVAC systems $1,500-$6,500 Pre-existing, maintenance failure, refrigerant
Plumbing $500-$3,000 Exterior lines, drain clogs, permit/code upgrades
Electrical $500-$2,000 Low voltage, panels over certain age
Water heater $500-$1,500 Sediment buildup (most companies)
Kitchen appliances $500-$1,500 each Cosmetic damage, hinges/handles
Washer/dryer $500-$1,000 Damage from overloading
Roof $500-$1,500 Most leaks on most standard plans
Pool/spa (add-on) $500-$2,000/item Structural, liners, lights

The HVAC Cap Problem

The most common coverage gap in home warranties

HVAC is the highest-cost item a home warranty can cover. Average central AC replacement runs $5,000-$15,000 depending on your region. A $1,500 cap covers 10-30% of that bill - and many standard plans cap at $1,500 or $3,000. The gap between what you expect to receive and what you actually get is where most home warranty disappointment originates.

Companies with the Highest HVAC Caps

Old Republic $6,500/unit
AFC Home Club No cap
AHS $5,000/unit
2-10 HBW $5,000
Landmark $5,000

Cap amounts as of 2026. Verify current caps directly with each company - plan structures change.

Coverage Guides by Category

Grey Areas & Exclusions

What's Almost Never Covered

Pre-existing conditions

Failures from problems that existed before the coverage start date - the most common denial reason.

Cosmetic or physical damage

Dents, scratches, and aesthetic issues. Only mechanical failure is covered.

Weather and water damage

Floods, hurricanes, freezing pipes from improper winterization, and storm-related failures.

Code upgrades

When a repair requires bringing your home up to current building code, those costs are typically excluded.

Improper installation

Systems not installed to manufacturer specs are frequently denied. A common grey area for claim disputes.

Maintenance failures

Failure from lack of maintenance (clogged filters, dirty coils) is excluded on most plans.

Compare Coverage Across Companies

Coverage limits, exclusion language, and caps vary significantly between companies. See side-by-side comparisons before purchasing.

Coverage details verified June 2026. Plan terms change - always read your specific contract before purchasing.